Cross-Cultural Client Representation (Elimination of Bias Credit)
Wednesday, June 11, 2025 12:00 PM - 1:00 PM (UTC-04:00) Eastern Time (US & Canada)
FREE to Register and Co-Sponsored by Several AILA Chapters including AILA New England
Webinar speakers. David Wilks, Immigration Partner; Yasmin Blackburn, Immigration Attorney; Brittany Faith, Immigration Attorney; Petula McShiras, Immigration Attorney; Miki Matrician, Immigration Attorney
Agenda. Inclusivity is essential to success as an immigration lawyer, but implementing inclusivity in real life can be difficult. Panelists will provide tips on how best to build confidence and trusting relationships with clients from different cultures, navigate the immigration system, and celebrate America’s diversity. Topics include:
-Confronting and eliminating inappropriate or biased remarks in the office
-Making the client experience accessible to all: from your website to your services
-Bridging your client’s cultural viewpoint to the rigid guidelines of the U.S. government and addressing potential biases by the government
-Demonstrating techniques to address biases during client representation and meeting them where they are
-Understanding your client’s culture to improve your services